1. Introduction

Welcome to Zula Habesha Shop. We are committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our website.

2. Information We Collect

When you visit or make a purchase on our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing/shipping address.
• Payment Information: We do not store payment details. Payments are securely processed by third-party payment providers.
• Order Details: Purchase history, transaction details.
• Technical Data: IP address, browser type, device information, and cookies for website functionality and analytics.

3. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders.
• Improve your shopping experience.
• Send order confirmations, updates, and customer support responses.
• Provide promotional offers, if you opt in.
• Improve website security and prevent fraud.
  

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

• Payment Processors: To securely process payments.
• Shipping Companies: To deliver your orders.
• Legal Authorities: If required by law to comply with regulations.

5. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. Cookies help:

• Remember your preferences and login details.
• Track website traffic and analytics.
• Offer personalized content and promotions.
• You can disable cookies in your browser settings, but this may affect website functionality.
  

6. Data Security

We implement security measures to protect your personal information. However, no online system is 100% secure, so we encourage users to use strong passwords and keep their account information confidential.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing emails (unsubscribe at the bottom of emails).
• Request information about how we handle your data.
• To make a request, contact us at [your email/contact details].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies before providing any information.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, so we encourage you to review it regularly.

10. Contact Us

If you have any questions about our Privacy Policy, please contact us:

Email: info@zulahabesha.com
Phone: 0487 77 18 94
Address:  Duinstraat 8, 2060 Antwerpen, Belgium